Overview
We want you to enroll knowing exactly what you are paying for. If you have any doubts, message us before you pay and we will answer every question.
This policy covers both course packages: Technical ($100) and Technical + Fundamental ($165).
When you can get a refund
If you pay for a course and then change your mind for any reason, you can ask for a full refund, as long as you ask straight away:
- within 24 hours of making the payment, and
- before you have joined any live class or been added to the members' WhatsApp group.
If both are true, you get your full payment back. This is the only situation in which we give a refund.
When refunds don't apply
Once either of the conditions above no longer applies, the payment is final. That includes these cases:
- After your first class or group access. The course content is shared the moment you join, so it cannot be returned.
- Requests made after 24 hours.
- Trading losses. Losses on your trading account are never grounds for a refund. See our Risk Disclaimer.
- Removal for breaking our terms, for example sharing course content or group links. See our Terms of Service.
How to request a refund
Message us on WhatsApp or email info@crownedrichtraders.com with:
- your full name and the phone number you enrolled with;
- the package you paid for and the date and time of payment;
- your payment reference or a screenshot of the payment.
Approved refunds are sent back through the original payment method within 7 working days.
Payment disputes
Please contact us before raising a dispute with your bank or payment provider. Most problems are fixed quickly once we hear about them.
